Current Known Issues (Updated 10/1)

Thank you for playing The Eminence in Shadow: Master of Garden.

The following issues have been determined at the present time.

Confirmed Bug

Current Status Issue Details
Issue Details An issue has been identified where players who challenged the Sanctuary before 10/8 at 4:00 (UTC) but have not cleared Floor 3 are unable to progress when transitioning within a floor.
If this issue occurs, it can be resolved by selecting “Reset” on the Sanctuary screen.
Issue fixed An issue has been identified where the various Event SS-Guaranteed Summon Tickets available through the [Autumn Campaign] cannot be used to perform the applicable summons, even though the exchange period is still ongoing.
Currently fixing An issue has been identified in the PC version of Shadowgram where using certain webcams may cause an error, preventing the player from progressing.
Currently fixing An issue has been identified in which the app may crash on certain iOS devices during battle.
Currently fixing Issue that currently prevents “Facebook Sign-in” from functioning correctly.
Issue Details We have determined an issue in which certain players cannot progress beyond the loading screen.
Please refer to Infinite Loading Screen for more details.
Fix coming soon Displaced UI, missing or misspelled words, filtering and numerical display issues, and other minor issues have been confirmed.
Issue fixed An issue has been identified in the Master’s Select Summon Exchange where, during the exchange period after the banner has ended, characters not included in the intended exchange lineup are displayed and can be exchanged.

Issues under investigation will be corrected in future updates as quickly as possible.

We apologize for causing any inconvenience.
Thank you for your patience as we work to improve the game’s experience.

Thank you for your support and we hope you continue to enjoy The Eminence in Shadow: Master of Garden.